Alert


Inform & alert the right person, at the right time, in the right place, with the right information

Alert is a software product designed for remote monitoring of automated systems.

Alert monitors and centralizes data and alarms from a variety of automated applications (SCADA systems , PLCs, remote monitoring sites)  and runs on Windows (XP, 2003 Server, Vista, 2008 Server, Windows 7).

When an alarm condition is detected, Alert automatically informs the relevant staff using all available media (phone, SMS, pager, email, fax …).

Calls are made according to a schedule associated with each alarm type, guarantying a live call tracking (transmitted information have been taken into account) with all necessary escalation procedures.

Maximum flexibility for your information system

Alert can connect to a variety of applications :

  • Industrial SCADA systems via Alert’s integrated OPC interface or specific modules (Intouch, AppServer, WinCC, PCVue, Cimplicity, Citect ...), which are supplied by default with the software.
  • Industrial PLCs or controllers via the OPC interface (Data Access, Alarms & Events).
  • External applications or devices via scripts that process the exchange protocol between Alert and these applications / devices (serial link, IP, file, database, email, SMS ...).

 

Alert can also handle alarms or action requests that are transmitted through other interfaces :

  • External applications, through its programming interface (API) or command lines.
  • WEB server through a script of the Message Processor.
  • Voice interface (Jericho).

 

Alarm broadcast on all media

When an alarm condition is detected, Alert automatically informs the relevant staff using all available media:

  • Landline and mobile telephone, as well as Walkie-Talkie, to directly contact the operators and transmit information by voice with immediate call acknowledgement and possibility to acknowledge the alarms. Compatible with all technologies: analog, digital (ISDN), VoIP.
  • SMS, mini-messages on DECT phone (Alcatel, Aastra, Siemens …) to Alert mobile operators with written messages.
  • Pager / Beeper to rapidly inform onsite operators.
  • Fax, email to transmit reports and additional information on the alarms and their context
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